1. Introduction
At PheoraFurnish, we stand by the quality of our products. If you are not satisfied, we accept returns within 15 days of receiving the item, provided all conditions are met.
2. Return Criteria
- Return requests must be made within 15 days from delivery.
- Items must be in their original, unused condition with all packaging intact.
- Products that are damaged, used, or altered after delivery cannot be returned.
3. How to Request a Return
To arrange a return, please email [email protected] with your order number, reason for return, and relevant photos. Our support team will assist you through the return process.
4. Refund Process
- After inspection and approval, refunds will be processed in cash when the item is collected or as per arrangement with our delivery team.
- Since we only offer Cash on Delivery (COD), all refunds will also be in cash form.
5. Contact Details
For return and refund support, reach us at:
📧 [email protected]